Chevrolet: Wow express lane help! I'm glad that I found th...
A Chevrolet customer review by GetHuman user ~vannaw from November 22nd, 2017
Background on ~vannaw's case
GetHuman: ~vannaw - can you tell our other Chevrolet customers when your case took place?
~vannaw: Yes I can. It was middle of the night, on November 19th.
GetHuman: Did you reach out to Chevrolet, and if so, how?
GetHuman: And which of these common Chevrolet customer issues best describes the reason you wanted to talk to them?
(Shows ~vannaw a list of common Chevrolet problems)
~vannaw: "Complaint" was why I was trying to call.
~vannaw's review of Chevrolet customer service
GetHuman: So how would you sum up your experience for GetHuman's Chevrolet customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~vannaw: Wow express lane help! I'm glad that I found this site. The first CS to answer was able to address my problem and contacted my local GM service center and set up an appt.to fix the issue.*Very pleased.
GetHuman: Let's quantify your experience contacting Chevrolet. On a scale of 1 to 5, how easy is it go get help on a Chevrolet problem?
~vannaw: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~vannaw: I'd give them a one out of five on communication.
GetHuman: And what about Chevrolet's ability to quickly and effectively address your problem?
~vannaw: For that I would say five out of five.
GetHuman: And finally- any advice for other Chevrolet customers?
~vannaw: Call them early in the day or late. Don't forget any personal or account information you might need for Chevrolet to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~vannaw taken from his Chevrolet customer service problem that occurred on November 19th, 2017.