Chico's: Pam (***********) greeted me immediately and of...
A Chico's customer review by GetHuman user ~Sally from November 14th, 2017
Background on ~Sally's case
GetHuman: ~Sally - can you tell our other Chico's customers when your case took place?
~Sally: Yes. It was afternoon, on November 7th.
GetHuman: Did you reach out to Chico's, and if so, how?
GetHuman: And which of these common Chico's customer issues best describes the reason you wanted to talk to them?
(Shows ~Sally a list of common Chico's problems)
~Sally: "Change order" was why I was trying to call.
~Sally's review of Chico's customer service
GetHuman: So how would you sum up your experience for GetHuman's Chico's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sally: Pam (***********) greeted me immediately and offered to help. She quickly showed me pieces to with a jacket I received as a present. She also had suggestions for jewelry to go with everything. I never felt pressured only valued as a customer. She was friendly, knowledgeable, and made sure I took advantage of any rewards I had. Great experience and great additions to my wardrobe*Sally (Michigan- Rivertown Mall)
GetHuman: Let's quantify your experience contacting Chico's. On a scale of 1 to 5, how easy is it go get help on a Chico's problem?
~Sally: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sally: I'd give them a four out of five on communication.
GetHuman: And what about Chico's's ability to quickly and effectively address your problem?
~Sally: For that I would say three out of five.
GetHuman: And finally- any advice for other Chico's customers?
~Sally: Call them early in the day or late. Don't forget any personal or account information you might need for Chico's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sally taken from his Chico's customer service problem that occurred on November 7th, 2017.