Chipotle Mexican Grill, Inc.: I paid over $* for a burrito that has way too m...

A Chipotle Mexican Grill, Inc. customer review by GetHuman user ~TigerFish from November 21st, 2017

Background on ~TigerFish's case

GetHuman: ~TigerFish - can you tell our other Chipotle Mexican Grill, Inc. customers when your case took place?
~TigerFish: Sure. It was evening, on November 15th.
GetHuman: Did you reach out to Chipotle Mexican Grill, Inc., and if so, how?
~TigerFish: I used the 303-595-4000 number I found for on the GetHuman Chipotle Mexican Grill, Inc. customer phone number page I was on: Chipotle Mexican Grill, Inc. Customer Service Phone Number
GetHuman: And which of these common Chipotle Mexican Grill, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~TigerFish a list of common Chipotle Mexican Grill, Inc. problems)
~TigerFish: "Make a reservation" was why I was trying to call.

~TigerFish's review of Chipotle Mexican Grill, Inc. customer service

GetHuman: So how would you sum up your experience for GetHuman's Chipotle Mexican Grill, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~TigerFish: I paid over $* for a burrito that has way too much rice and beans and hardly any meat at all. The manager was doing the meat and she was cheap on not only my order but also my friends. I could not even finish the burrito because of all the rice in it. When you pay over $* for a burrito you expect to get a good helping of meat also not just beans and rice. I will never go back to that location ever! It was in Colorado Springs on North Nevada Ave. If you see a big fat ugly woman working on the front line walk out because she will rip you off on the meat!!!
GetHuman: Let's quantify your experience contacting Chipotle Mexican Grill, Inc.. On a scale of 1 to 5, how easy is it go get help on a Chipotle Mexican Grill, Inc. problem?
~TigerFish: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~TigerFish: I'd give them a two out of five on communication.
GetHuman: And what about Chipotle Mexican Grill, Inc.'s ability to quickly and effectively address your problem?
~TigerFish: For that I would say three out of five.
GetHuman: And finally- any advice for other Chipotle Mexican Grill, Inc. customers?
~TigerFish: Call them early in the day or late. Don't forget any personal or account information you might need for Chipotle Mexican Grill, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~TigerFish taken from his Chipotle Mexican Grill, Inc. customer service problem that occurred on November 15th, 2017.

Chipotle Mexican Grill, Inc.

1.85 of 5 stars | 106 reviews

~TigerFish's Chipotle Mexican Grill, Inc. Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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