Choxi: I am not going to start all over again*i have b...
A Choxi customer review by GetHuman user ~Cheryl Sugamele from November 20th, 2017
Background on ~Cheryl Sugamele's case
GetHuman: ~Cheryl Sugamele - can you tell our other Choxi customers when your case took place?
~Cheryl Sugamele: Yup. It was middle of the night, on November 11th.
GetHuman: Did you reach out to Choxi, and if so, how?
GetHuman: And which of these common Choxi customer issues best describes the reason you wanted to talk to them?
(Shows ~Cheryl Sugamele a list of common Choxi problems)
~Cheryl Sugamele: "Cancel order" was why I was trying to call.
~Cheryl Sugamele's review of Choxi customer service
GetHuman: So how would you sum up your experience for GetHuman's Choxi customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Cheryl Sugamele: I am not going to start all over again*i have been dealing with this since Jan **th *****why do you keep emailing me and giving me phone* that keep telling me to call nomorerack*i can't take anymore of this
GetHuman: Let's quantify your experience contacting Choxi. On a scale of 1 to 5, how easy is it go get help on a Choxi problem?
~Cheryl Sugamele: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Cheryl Sugamele: I'd give them a four out of five on communication.
GetHuman: And what about Choxi's ability to quickly and effectively address your problem?
~Cheryl Sugamele: For that I would say five out of five.
GetHuman: And finally- any advice for other Choxi customers?
~Cheryl Sugamele: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Choxi to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Cheryl Sugamele taken from his Choxi customer service problem that occurred on November 11th, 2017.