Choxi: I got Ripped-off!!!! I bought * MID Google Andr...
A Choxi customer review by GetHuman user ~Nomorerack Sucks! from November 20th, 2017
Background on ~Nomorerack Sucks!'s case
GetHuman: ~Nomorerack Sucks! - can you tell our other Choxi customers when your case took place?
~Nomorerack Sucks!: Yeah. It was morning, on November 16th.
GetHuman: Did you reach out to Choxi, and if so, how?
GetHuman: And which of these common Choxi customer issues best describes the reason you wanted to talk to them?
(Shows ~Nomorerack Sucks! a list of common Choxi problems)
~Nomorerack Sucks!: "Make a purchase" was why I was trying to call.
~Nomorerack Sucks!'s review of Choxi customer service
GetHuman: So how would you sum up your experience for GetHuman's Choxi customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Nomorerack Sucks!: I got Ripped-off!!!! I bought * MID Google Android Tablet PC & Accessories and man, am I regretting the buy. All * tablets stopped charging after * weeks of infrequent use. I called nomorerack and the rep who didint give her name told me the return time (of * weeks of the order being shipped) had lapse so I'm not entitled to a refund and directed me to the manufacturer, Global Phoenix at **********, ********** for resolution because there's nothing they could do at this time. That is another unsatisfactory review to be written.**So the long and short of this message, do not engage in impulsive buying* do your research about the company (read the customer reviews, return and other policies, FAQs)before purchasing. If I had taken the time to do so, I would not have made the purchase because the reviews on nomorerack is just damning including one that nomorerack stores your credit card data and piles on various charges for purchases you did not make. Remember, if it is too good to be
GetHuman: Let's quantify your experience contacting Choxi. On a scale of 1 to 5, how easy is it go get help on a Choxi problem?
~Nomorerack Sucks!: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Nomorerack Sucks!: I'd give them a five out of five on communication.
GetHuman: And what about Choxi's ability to quickly and effectively address your problem?
~Nomorerack Sucks!: For that I would say four out of five.
GetHuman: And finally- any advice for other Choxi customers?
~Nomorerack Sucks!: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Choxi to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Nomorerack Sucks! taken from his Choxi customer service problem that occurred on November 16th, 2017.