Choxi: nomorerack has the worst customer service and t...
A Choxi customer review by GetHuman user ~destroy nomorerack from November 20th, 2017
Background on ~destroy nomorerack's case
GetHuman: ~destroy nomorerack - can you tell our other Choxi customers when your case took place?
~destroy nomorerack: Sure. It was middle of the night, on November 11th.
GetHuman: Did you reach out to Choxi, and if so, how?
GetHuman: And which of these common Choxi customer issues best describes the reason you wanted to talk to them?
(Shows ~destroy nomorerack a list of common Choxi problems)
~destroy nomorerack: "Overcharge/Strange charge" was why I was trying to call.
~destroy nomorerack's review of Choxi customer service
GetHuman: So how would you sum up your experience for GetHuman's Choxi customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~destroy nomorerack: nomorerack has the worst customer service and the lies that they have returned your refund... everything look good on paper but reality is their merchandise *****. This is a scam. They blame the vendors..Don't believe what you see on Facebook read the comments. They think their company is untouchable...
GetHuman: Let's quantify your experience contacting Choxi. On a scale of 1 to 5, how easy is it go get help on a Choxi problem?
~destroy nomorerack: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~destroy nomorerack: I'd give them a four out of five on communication.
GetHuman: And what about Choxi's ability to quickly and effectively address your problem?
~destroy nomorerack: For that I would say three out of five.
GetHuman: And finally- any advice for other Choxi customers?
~destroy nomorerack: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Choxi to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~destroy nomorerack taken from his Choxi customer service problem that occurred on November 11th, 2017.