Chrysler Financial has no clue what it means to...
A Chrysler Financial customer review by GetHuman user ~parplusone from November 25th, 2017
Background on ~parplusone's case
GetHuman: ~parplusone - can you tell our other Chrysler Financial customers when your case took place?
~parplusone: Yes I can. It was middle of the night, on November 21st.
GetHuman: Did you reach out to Chrysler Financial, and if so, how?
GetHuman: And which of these common Chrysler Financial customer issues best describes the reason you wanted to talk to them?
(Shows ~parplusone a list of common Chrysler Financial problems)
~parplusone: "Repairs" was why I was trying to call.
~parplusone's review of Chrysler Financial customer service
GetHuman: So how would you sum up your experience for GetHuman's Chrysler Financial customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~parplusone: Chrysler Financial has no clue what it means to provide decent service here. If this is the way they do business, good night Fiat and Chrysler !
GetHuman: Let's quantify your experience contacting Chrysler Financial. On a scale of 1 to 5, how easy is it go get help on a Chrysler Financial problem?
~parplusone: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~parplusone: I'd give them a one out of five on communication.
GetHuman: And what about Chrysler Financial's ability to quickly and effectively address your problem?
~parplusone: For that I would say two out of five.
GetHuman: And finally- any advice for other Chrysler Financial customers?
~parplusone: Call them early in the day or late. Don't forget any personal or account information you might need for Chrysler Financial to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~parplusone taken from his Chrysler Financial customer service problem that occurred on November 21st, 2017.