Chrysler Financial: Whoever was on the other side if this call soun...

A Chrysler Financial customer review by GetHuman user ~Eliseos77 from November 17th, 2017

Background on ~Eliseos77's case

GetHuman: ~Eliseos77 - can you tell our other Chrysler Financial customers when your case took place?
~Eliseos77: Yup. It was evening, on November 8th.
GetHuman: Did you reach out to Chrysler Financial, and if so, how?
~Eliseos77: I used the 800-556-8172 number I found for on the GetHuman Chrysler Financial customer phone number page I was on: Chrysler Financial Customer Service Phone Number
GetHuman: And which of these common Chrysler Financial customer issues best describes the reason you wanted to talk to them?
(Shows ~Eliseos77 a list of common Chrysler Financial problems)
~Eliseos77: "Returns" was why I was trying to call.

~Eliseos77's review of Chrysler Financial customer service

GetHuman: So how would you sum up your experience for GetHuman's Chrysler Financial customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Eliseos77: Whoever was on the other side if this call sounded like they just woke up or was stoned. I was put on hold when in my opinion was not necessary. No help at all and all I'm trying to do is make my first payment.
GetHuman: Let's quantify your experience contacting Chrysler Financial. On a scale of 1 to 5, how easy is it go get help on a Chrysler Financial problem?
~Eliseos77: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Eliseos77: I'd give them a one out of five on communication.
GetHuman: And what about Chrysler Financial's ability to quickly and effectively address your problem?
~Eliseos77: For that I would say three out of five.
GetHuman: And finally- any advice for other Chrysler Financial customers?
~Eliseos77: Call them early in the day or late. Don't forget any personal or account information you might need for Chrysler Financial to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Eliseos77 taken from his Chrysler Financial customer service problem that occurred on November 8th, 2017.

Chrysler Financial

1.75 of 5 stars | 39 reviews

~Eliseos77's Chrysler Financial Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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