Chrysler Financial: do not call for release of lien they will get a...

A Chrysler Financial customer review by GetHuman user ~Frustrated from November 18th, 2017

Background on ~Frustrated's case

GetHuman: ~Frustrated - can you tell our other Chrysler Financial customers when your case took place?
~Frustrated: Yes I can. It was afternoon, on November 8th.
GetHuman: Did you reach out to Chrysler Financial, and if so, how?
~Frustrated: I used the 800-556-8172 number I found for on the GetHuman Chrysler Financial customer phone number page I was on: Chrysler Financial Customer Service Phone Number
GetHuman: And which of these common Chrysler Financial customer issues best describes the reason you wanted to talk to them?
(Shows ~Frustrated a list of common Chrysler Financial problems)
~Frustrated: "Where to buy" was why I was trying to call.

~Frustrated's review of Chrysler Financial customer service

GetHuman: So how would you sum up your experience for GetHuman's Chrysler Financial customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Frustrated: do not call for release of lien they will get all info then refer you to a different * and charge you $**.**
GetHuman: Let's quantify your experience contacting Chrysler Financial. On a scale of 1 to 5, how easy is it go get help on a Chrysler Financial problem?
~Frustrated: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Frustrated: I'd give them a five out of five on communication.
GetHuman: And what about Chrysler Financial's ability to quickly and effectively address your problem?
~Frustrated: For that I would say four out of five.
GetHuman: And finally- any advice for other Chrysler Financial customers?
~Frustrated: Call them early in the day or late. Don't forget any personal or account information you might need for Chrysler Financial to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Frustrated taken from his Chrysler Financial customer service problem that occurred on November 8th, 2017.

Chrysler Financial

1.75 of 5 stars | 39 reviews

~Frustrated's Chrysler Financial Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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