Coca Cola: I called to find out the ingredients in Dasani...
A Coca Cola customer review by GetHuman user ~lynne from November 27th, 2017
Background on ~lynne's case
GetHuman: ~lynne - can you tell our other Coca Cola customers when your case took place?
~lynne: Yes. It was morning, on November 26th.
GetHuman: Did you reach out to Coca Cola, and if so, how?
GetHuman: And which of these common Coca Cola customer issues best describes the reason you wanted to talk to them?
(Shows ~lynne a list of common Coca Cola problems)
~lynne: "Safety concern" was why I was trying to call.
~lynne's review of Coca Cola customer service
GetHuman: So how would you sum up your experience for GetHuman's Coca Cola customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lynne: I called to find out the ingredients in Dasani Drops. The rep said they were on the bottle. I told her I had used it up. She asked to place me on hold. Returning, she let me know it WAS NOT all natural, has sucralose in it and several other chemicals. Now I know why I have stomach cramps after drinking it!
GetHuman: Let's quantify your experience contacting Coca Cola. On a scale of 1 to 5, how easy is it go get help on a Coca Cola problem?
~lynne: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lynne: I'd give them a five out of five on communication.
GetHuman: And what about Coca Cola's ability to quickly and effectively address your problem?
~lynne: For that I would say four out of five.
GetHuman: And finally- any advice for other Coca Cola customers?
~lynne: Call them early in the day or late. Don't forget any personal or account information you might need for Coca Cola to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~lynne taken from his Coca Cola customer service problem that occurred on November 26th, 2017.