Coca Cola: there is a Mcdonald's here in Chicago that has...
A Coca Cola customer review by GetHuman user GetHuman-shieldsm from December 7th, 2017
Background on GetHuman-shieldsm's case
GetHuman: GetHuman-shieldsm - can you tell our other Coca Cola customers when your case took place?
GetHuman-shieldsm: Yeah. It was evening, on November 27th.
GetHuman: Did you reach out to Coca Cola, and if so, how?
GetHuman: And which of these common Coca Cola customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-shieldsm a list of common Coca Cola problems)
GetHuman-shieldsm: "Cancel an order" was why I was trying to call.
GetHuman-shieldsm's review of Coca Cola customer service
GetHuman: So how would you sum up your experience for GetHuman's Coca Cola customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-shieldsm: there is a Mcdonald's here in Chicago that has a ratio with much too much water
GetHuman: Can you tell the rest of us a bit more from what happened on 11/27/17?
GetHuman-shieldsm: i believe this is your area that i report to
GetHuman: Let's quantify your experience contacting Coca Cola. On a scale of 1 to 5, how easy is it go get help on a Coca Cola problem?
GetHuman-shieldsm: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-shieldsm: I'd give them a five out of five on communication.
GetHuman: And what about Coca Cola's ability to quickly and effectively address your problem?
GetHuman-shieldsm: For that I would say one out of five.
GetHuman: And finally- any advice for other Coca Cola customers?
GetHuman-shieldsm: Call them early in the day or late. Don't forget any personal or account information you might need for Coca Cola to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-shieldsm taken from his Coca Cola customer service problem that occurred on November 27th, 2017.