Combined Insurance Company: I had questions regarding benefits and asked to...
A Combined Insurance Company customer review by GetHuman user ~Poky from November 25th, 2017
Background on ~Poky's case
GetHuman: ~Poky - can you tell our other Combined Insurance Company customers when your case took place?
~Poky: Sure. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Combined Insurance Company, and if so, how?
GetHuman: And which of these common Combined Insurance Company customer issues best describes the reason you wanted to talk to them?
(Shows ~Poky a list of common Combined Insurance Company problems)
~Poky: "Update account information" was why I was trying to call.
~Poky's review of Combined Insurance Company customer service
GetHuman: So how would you sum up your experience for GetHuman's Combined Insurance Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Poky: I had questions regarding benefits and asked to have a rep come to my home to review them with me. The person I talked to was very informative, professional but friendly as well.
GetHuman: Let's quantify your experience contacting Combined Insurance Company. On a scale of 1 to 5, how easy is it go get help on a Combined Insurance Company problem?
~Poky: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Poky: I'd give them a five out of five on communication.
GetHuman: And what about Combined Insurance Company's ability to quickly and effectively address your problem?
~Poky: For that I would say three out of five.
GetHuman: And finally- any advice for other Combined Insurance Company customers?
~Poky: Call them early in the day or late. Don't forget any personal or account information you might need for Combined Insurance Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Poky taken from his Combined Insurance Company customer service problem that occurred on November 18th, 2017.