Combined Insurance Company: I'm sorry that I actually pay them for insuranc...

A Combined Insurance Company customer review by GetHuman user ~White Horse Beach from November 26th, 2017

Background on ~White Horse Beach's case

GetHuman: ~White Horse Beach - can you tell our other Combined Insurance Company customers when your case took place?
~White Horse Beach: Yes. It was evening, on November 18th.
GetHuman: Did you reach out to Combined Insurance Company, and if so, how?
~White Horse Beach: I used the 800-225-4500 number I found for on the GetHuman Combined Insurance Company customer phone number page I was on: Combined Insurance Company Customer Service Phone Number
GetHuman: And which of these common Combined Insurance Company customer issues best describes the reason you wanted to talk to them?
(Shows ~White Horse Beach a list of common Combined Insurance Company problems)
~White Horse Beach: "Renew coverage" was why I was trying to call.

~White Horse Beach's review of Combined Insurance Company customer service

GetHuman: So how would you sum up your experience for GetHuman's Combined Insurance Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~White Horse Beach: I'm sorry that I actually pay them for insurance. When you file a claim, they send you on a wild goose chase of paperwork and stonewall your payment.
GetHuman: Let's quantify your experience contacting Combined Insurance Company. On a scale of 1 to 5, how easy is it go get help on a Combined Insurance Company problem?
~White Horse Beach: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~White Horse Beach: I'd give them a five out of five on communication.
GetHuman: And what about Combined Insurance Company's ability to quickly and effectively address your problem?
~White Horse Beach: For that I would say two out of five.
GetHuman: And finally- any advice for other Combined Insurance Company customers?
~White Horse Beach: Call them early in the day or late. Don't forget any personal or account information you might need for Combined Insurance Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~White Horse Beach taken from his Combined Insurance Company customer service problem that occurred on November 18th, 2017.

Combined Insurance Company

3.67 of 5 stars | 26 reviews

~White Horse Beach's Combined Insurance Company Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

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