Comcast: I just want to say thank you to Mary, and Shemi...
A Comcast customer review by GetHuman user ~Wonder women from November 23rd, 2017
Background on ~Wonder women's case
GetHuman: ~Wonder women - can you tell our other Comcast customers when your case took place?
~Wonder women: Yes. It was evening, on November 18th.
GetHuman: Did you reach out to Comcast, and if so, how?
GetHuman: And which of these common Comcast customer issues best describes the reason you wanted to talk to them?
(Shows ~Wonder women a list of common Comcast problems)
~Wonder women: "Complaint" was why I was trying to call.
~Wonder women's review of Comcast customer service
GetHuman: So how would you sum up your experience for GetHuman's Comcast customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Wonder women: I just want to say thank you to Mary, and Shemiah**********Both of these lady's were Awsom! I had Avery plesent *Experience because of them. I believe if more people out there were nice when they called these lovely people, then they're experience would be great also.*Treat people the way YOU want to be treated!! Comcast Xfinity you all Rock, and thank you again, and give those two lady's a raise, they deserve it! *******
GetHuman: Let's quantify your experience contacting Comcast. On a scale of 1 to 5, how easy is it go get help on a Comcast problem?
~Wonder women: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Wonder women: I'd give them a three out of five on communication.
GetHuman: And what about Comcast's ability to quickly and effectively address your problem?
~Wonder women: For that I would say four out of five.
GetHuman: And finally- any advice for other Comcast customers?
~Wonder women: Call them early in the day or late. Don't forget any personal or account information you might need for Comcast to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Wonder women taken from his Comcast customer service problem that occurred on November 18th, 2017.