Comcast: been trying to contact somebody about getting b...
A Comcast customer review by GetHuman user ~needing help with no resolve from November 27th, 2017
Background on ~needing help with no resolve's case
GetHuman: ~needing help with no resolve - can you tell our other Comcast customers when your case took place?
~needing help with no resolve: Yes I can. It was afternoon, on November 23rd.
GetHuman: Did you reach out to Comcast, and if so, how?
GetHuman: And which of these common Comcast customer issues best describes the reason you wanted to talk to them?
(Shows ~needing help with no resolve a list of common Comcast problems)
~needing help with no resolve: "Billing" was why I was trying to call.
~needing help with no resolve's review of Comcast customer service
GetHuman: So how would you sum up your experience for GetHuman's Comcast customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~needing help with no resolve: been trying to contact somebody about getting better internet service.just wanted to see about a better package for phone and internet. wifi is terrible. monthy bill is ** to ** dollars higher
GetHuman: Let's quantify your experience contacting Comcast. On a scale of 1 to 5, how easy is it go get help on a Comcast problem?
~needing help with no resolve: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~needing help with no resolve: I'd give them a four out of five on communication.
GetHuman: And what about Comcast's ability to quickly and effectively address your problem?
~needing help with no resolve: For that I would say five out of five.
GetHuman: And finally- any advice for other Comcast customers?
~needing help with no resolve: Call them early in the day or late. Don't forget any personal or account information you might need for Comcast to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~needing help with no resolve taken from his Comcast customer service problem that occurred on November 23rd, 2017.