Comcast: ive been with this so called cable internet and...
A Comcast customer review by GetHuman user ~anacondatattoo777@outlook.com from November 23rd, 2017
Background on ~anacondatattoo777@outlook.com's case
GetHuman: ~anacondatattoo777@outlook.com - can you tell our other Comcast customers when your case took place?
~anacondatattoo777@outlook.com: Sure. It was morning, on November 15th.
GetHuman: Did you reach out to Comcast, and if so, how?
GetHuman: And which of these common Comcast customer issues best describes the reason you wanted to talk to them?
(Shows ~anacondatattoo777@outlook.com a list of common Comcast problems)
~anacondatattoo777@outlook.com: "Lower my bill" was why I was trying to call.
~anacondatattoo777@outlook.com's review of Comcast customer service
GetHuman: So how would you sum up your experience for GetHuman's Comcast customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~anacondatattoo777@outlook.com: ive been with this so called cable internet and phone service my bill is supposed to be **.** and some change a month and ive been being over charged every month since feb they have been charging me ***.** per month and have disconnected us * times in * months then i clled them to just go throu more unprofesssional conduct and absolutoutly no solution to the mater and i just got this months bill and its ***.. how the* fuckkkkkklk do you get ***.** **out ofm ** .** which was supposed to be a business class savings.** we are all be ripped off and we need to file a class action law suite against comcast and there ******** penut gallery comcast ***** and if its the last thing i do i will make sure that it is known everywhere online what they are doing and i will be porting my number out of comcast to my cell provider which is much more professional
GetHuman: Let's quantify your experience contacting Comcast. On a scale of 1 to 5, how easy is it go get help on a Comcast problem?
~anacondatattoo777@outlook.com: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~anacondatattoo777@outlook.com: I'd give them a one out of five on communication.
GetHuman: And what about Comcast's ability to quickly and effectively address your problem?
~anacondatattoo777@outlook.com: For that I would say two out of five.
GetHuman: And finally- any advice for other Comcast customers?
~anacondatattoo777@outlook.com: Call them early in the day or late. Don't forget any personal or account information you might need for Comcast to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~anacondatattoo777@outlook.com taken from his Comcast customer service problem that occurred on November 15th, 2017.