Comcast: the problem is that I can*t put a tri digit num...
A Comcast customer review by GetHuman user ~upset customer from November 24th, 2017
Background on ~upset customer's case
GetHuman: ~upset customer - can you tell our other Comcast customers when your case took place?
~upset customer: Yup. It was morning, on November 20th.
GetHuman: Did you reach out to Comcast, and if so, how?
GetHuman: And which of these common Comcast customer issues best describes the reason you wanted to talk to them?
(Shows ~upset customer a list of common Comcast problems)
~upset customer: "Setup service" was why I was trying to call.
~upset customer's review of Comcast customer service
GetHuman: So how would you sum up your experience for GetHuman's Comcast customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~upset customer: the problem is that I can*t put a tri digit number, I was actually on hold for over *h**min and they hang up on me
GetHuman: Let's quantify your experience contacting Comcast. On a scale of 1 to 5, how easy is it go get help on a Comcast problem?
~upset customer: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~upset customer: I'd give them a three out of five on communication.
GetHuman: And what about Comcast's ability to quickly and effectively address your problem?
~upset customer: For that I would say two out of five.
GetHuman: And finally- any advice for other Comcast customers?
~upset customer: Call them early in the day or late. Don't forget any personal or account information you might need for Comcast to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~upset customer taken from his Comcast customer service problem that occurred on November 20th, 2017.