Cook's Illustrated: Ans. machine says they are too busy and tell me...
A Cook's Illustrated customer review by GetHuman user ~I don't see this. from November 19th, 2017
Background on ~I don't see this.'s case
GetHuman: ~I don't see this. - can you tell our other Cook's Illustrated customers when your case took place?
~I don't see this.: Sure. It was morning, on November 18th.
GetHuman: Did you reach out to Cook's Illustrated, and if so, how?
GetHuman: And which of these common Cook's Illustrated customer issues best describes the reason you wanted to talk to them?
(Shows ~I don't see this. a list of common Cook's Illustrated problems)
~I don't see this.: "None of those really matches why I wanted to call Cook's Illustrated that day." was why I was trying to call.
~I don't see this.'s review of Cook's Illustrated customer service
GetHuman: So how would you sum up your experience for GetHuman's Cook's Illustrated customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~I don't see this.: Ans. machine says they are too busy and tell me to go to the web site. I did that last week and STILL no response. The same TOO busy is still on the machine. How do I reach these people?
GetHuman: Let's quantify your experience contacting Cook's Illustrated. On a scale of 1 to 5, how easy is it go get help on a Cook's Illustrated problem?
~I don't see this.: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~I don't see this.: I'd give them a five out of five on communication.
GetHuman: And what about Cook's Illustrated's ability to quickly and effectively address your problem?
~I don't see this.: For that I would say two out of five.
GetHuman: And finally- any advice for other Cook's Illustrated customers?
~I don't see this.: Call them early in the day or late. Don't forget any personal or account information you might need for Cook's Illustrated to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~I don't see this. taken from his Cook's Illustrated customer service problem that occurred on November 18th, 2017.