Cox Communications - Arizona: Cox is beyond poor, because they descend to rud...
A Cox Communications - Arizona customer review by GetHuman user GetHuman-358637 from November 3rd, 2017
Background on GetHuman-358637's case
GetHuman: GetHuman-358637 - can you tell our other Cox Communications - Arizona customers when your case took place?
GetHuman-358637: Yeah. It was afternoon, on October 25th.
GetHuman: Did you reach out to Cox Communications - Arizona, and if so, how?
GetHuman: And which of these common Cox Communications - Arizona customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-358637 a list of common Cox Communications - Arizona problems)
GetHuman-358637: "Change service" was why I was trying to call.
GetHuman-358637's review of Cox Communications - Arizona customer service
GetHuman: So how would you sum up your experience for GetHuman's Cox Communications - Arizona customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-358637: Cox is beyond poor, because they descend to rudeness and aggression if you are persistent in asking that they solve your peoblem. One of the worst customer service experiences ever.
GetHuman: Let's quantify your experience contacting Cox Communications - Arizona. On a scale of 1 to 5, how easy is it go get help on a Cox Communications - Arizona problem?
GetHuman-358637: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-358637: I'd give them a five out of five on communication.
GetHuman: And what about Cox Communications - Arizona's ability to quickly and effectively address your problem?
GetHuman-358637: For that I would say three out of five.
GetHuman: And finally- any advice for other Cox Communications - Arizona customers?
GetHuman-358637: Call them early in the day or late. Don't forget any personal or account information you might need for Cox Communications - Arizona to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-358637 taken from his Cox Communications - Arizona customer service problem that occurred on October 25th, 2017.