Cox Communications - Arizona: You didn't give me time to give feedback before...

A Cox Communications - Arizona customer review by GetHuman user ~ced7448 from November 20th, 2017

Background on ~ced7448's case

GetHuman: ~ced7448 - can you tell our other Cox Communications - Arizona customers when your case took place?
~ced7448: Yes. It was afternoon, on November 12th.
GetHuman: Did you reach out to Cox Communications - Arizona, and if so, how?
~ced7448: I used the 866-867-2629 number I found for on the GetHuman Cox Communications - Arizona customer phone number page I was on: Cox Communications - Arizona Customer Service Phone Number
GetHuman: And which of these common Cox Communications - Arizona customer issues best describes the reason you wanted to talk to them?
(Shows ~ced7448 a list of common Cox Communications - Arizona problems)
~ced7448: "Cancel service" was why I was trying to call.

~ced7448's review of Cox Communications - Arizona customer service

GetHuman: So how would you sum up your experience for GetHuman's Cox Communications - Arizona customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ced7448: You didn't give me time to give feedback before you popped up with this.**WAIT until customer finishes remarks.
GetHuman: Let's quantify your experience contacting Cox Communications - Arizona. On a scale of 1 to 5, how easy is it go get help on a Cox Communications - Arizona problem?
~ced7448: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ced7448: I'd give them a five out of five on communication.
GetHuman: And what about Cox Communications - Arizona's ability to quickly and effectively address your problem?
~ced7448: For that I would say five out of five.
GetHuman: And finally- any advice for other Cox Communications - Arizona customers?
~ced7448: Call them early in the day or late. Don't forget any personal or account information you might need for Cox Communications - Arizona to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ced7448 taken from his Cox Communications - Arizona customer service problem that occurred on November 12th, 2017.

Cox Communications - Arizona

5.00 of 5 stars | 25 reviews

~ced7448's Cox Communications - Arizona Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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