Cox Communications - Arizona: cox *****! I had a problem with cox box they to...
A Cox Communications - Arizona customer review by GetHuman user ~Paul from November 5th, 2017
Background on ~Paul 's case
GetHuman: ~Paul - can you tell our other Cox Communications - Arizona customers when your case took place?
~Paul : Yeah. It was afternoon, on October 28th.
GetHuman: Did you reach out to Cox Communications - Arizona, and if so, how?
GetHuman: And which of these common Cox Communications - Arizona customer issues best describes the reason you wanted to talk to them?
(Shows ~Paul a list of common Cox Communications - Arizona problems)
~Paul : "Billing inquiry" was why I was trying to call.
~Paul 's review of Cox Communications - Arizona customer service
GetHuman: So how would you sum up your experience for GetHuman's Cox Communications - Arizona customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Paul : cox *****! I had a problem with cox box they took forever to exchange it, Ihad totake it to the store and wait forever! Cox, why I cant watch tv on my mac devices? You are way behind in time, what about HDTv? I dont get it! COX *****!
GetHuman: Let's quantify your experience contacting Cox Communications - Arizona. On a scale of 1 to 5, how easy is it go get help on a Cox Communications - Arizona problem?
~Paul : I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Paul : I'd give them a three out of five on communication.
GetHuman: And what about Cox Communications - Arizona's ability to quickly and effectively address your problem?
~Paul : For that I would say five out of five.
GetHuman: And finally- any advice for other Cox Communications - Arizona customers?
~Paul : Call them early in the day or late. Don't forget any personal or account information you might need for Cox Communications - Arizona to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Paul taken from his Cox Communications - Arizona customer service problem that occurred on October 28th, 2017.