Credit One Bank: I have a credit card that I ask to be discontin...
A Credit One Bank customer review by GetHuman user ~cynthia mcnutt from November 6th, 2017
Background on ~cynthia mcnutt's case
GetHuman: ~cynthia mcnutt - can you tell our other Credit One Bank customers when your case took place?
~cynthia mcnutt: Yeah. It was afternoon, on October 29th.
GetHuman: Did you reach out to Credit One Bank, and if so, how?
GetHuman: And which of these common Credit One Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~cynthia mcnutt a list of common Credit One Bank problems)
~cynthia mcnutt: "Setup an account" was why I was trying to call.
~cynthia mcnutt's review of Credit One Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's Credit One Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~cynthia mcnutt: I have a credit card that I ask to be discontinue and now I pay **.** and it seem that I can not pay the card off its always the same ***.** dollars. were is the pay off ends at
GetHuman: Let's quantify your experience contacting Credit One Bank. On a scale of 1 to 5, how easy is it go get help on a Credit One Bank problem?
~cynthia mcnutt: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~cynthia mcnutt: I'd give them a one out of five on communication.
GetHuman: And what about Credit One Bank's ability to quickly and effectively address your problem?
~cynthia mcnutt: For that I would say three out of five.
GetHuman: And finally- any advice for other Credit One Bank customers?
~cynthia mcnutt: Call them early in the day or late. Don't forget any personal or account information you might need for Credit One Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~cynthia mcnutt taken from his Credit One Bank customer service problem that occurred on October 29th, 2017.