Credit One Bank: I received a letter from the bank with my addre...
A Credit One Bank customer review by GetHuman user GetHuman-196157 from November 26th, 2017
Background on GetHuman-196157's case
GetHuman: GetHuman-196157 - can you tell our other Credit One Bank customers when your case took place?
GetHuman-196157: Yeah. It was afternoon, on November 20th.
GetHuman: Did you reach out to Credit One Bank, and if so, how?
GetHuman: And which of these common Credit One Bank customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-196157 a list of common Credit One Bank problems)
GetHuman-196157: "Question" was why I was trying to call.
GetHuman-196157's review of Credit One Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's Credit One Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-196157: I received a letter from the bank with my address an a Name that never lived here. I am concerned about fraud. When I told your agent this they hung up. Don't ask for my business. With this attitude I would never deal with you. G. E. Layer
GetHuman: Let's quantify your experience contacting Credit One Bank. On a scale of 1 to 5, how easy is it go get help on a Credit One Bank problem?
GetHuman-196157: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-196157: I'd give them a one out of five on communication.
GetHuman: And what about Credit One Bank's ability to quickly and effectively address your problem?
GetHuman-196157: For that I would say four out of five.
GetHuman: And finally- any advice for other Credit One Bank customers?
GetHuman-196157: Call them early in the day or late. Don't forget any personal or account information you might need for Credit One Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-196157 taken from his Credit One Bank customer service problem that occurred on November 20th, 2017.