Credit One Bank: They are charging me a $*.** fee every month fo...
A Credit One Bank customer review by GetHuman user GetHuman-106909 from November 23rd, 2017
Background on GetHuman-106909's case
GetHuman: GetHuman-106909 - can you tell our other Credit One Bank customers when your case took place?
GetHuman-106909: Yes. It was middle of the night, on November 19th.
GetHuman: Did you reach out to Credit One Bank, and if so, how?
GetHuman: And which of these common Credit One Bank customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-106909 a list of common Credit One Bank problems)
GetHuman-106909: "Trouble Sending a Payment" was why I was trying to call.
GetHuman-106909's review of Credit One Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's Credit One Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-106909: They are charging me a $*.** fee every month for having their card. But, it doesn't show on my statement every month. After my payment clears, I will be cancelling this card.
GetHuman: Let's quantify your experience contacting Credit One Bank. On a scale of 1 to 5, how easy is it go get help on a Credit One Bank problem?
GetHuman-106909: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-106909: I'd give them a three out of five on communication.
GetHuman: And what about Credit One Bank's ability to quickly and effectively address your problem?
GetHuman-106909: For that I would say one out of five.
GetHuman: And finally- any advice for other Credit One Bank customers?
GetHuman-106909: Call them early in the day or late. Don't forget any personal or account information you might need for Credit One Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-106909 taken from his Credit One Bank customer service problem that occurred on November 19th, 2017.