Credit One Bank: i only have the card for * month i only use...
A Credit One Bank customer review by GetHuman user ~Jose Martinez from November 17th, 2017
Background on ~Jose Martinez 's case
GetHuman: ~Jose Martinez - can you tell our other Credit One Bank customers when your case took place?
~Jose Martinez : Yes. It was morning, on November 10th.
GetHuman: Did you reach out to Credit One Bank, and if so, how?
GetHuman: And which of these common Credit One Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~Jose Martinez a list of common Credit One Bank problems)
~Jose Martinez : "Setup an account" was why I was trying to call.
~Jose Martinez 's review of Credit One Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's Credit One Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jose Martinez : i only have the card for * month i only use ***.** but they had charge me over *** dollars already... *this company if a fraud. *dont work with them, run away.
GetHuman: Let's quantify your experience contacting Credit One Bank. On a scale of 1 to 5, how easy is it go get help on a Credit One Bank problem?
~Jose Martinez : I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jose Martinez : I'd give them a four out of five on communication.
GetHuman: And what about Credit One Bank's ability to quickly and effectively address your problem?
~Jose Martinez : For that I would say three out of five.
GetHuman: And finally- any advice for other Credit One Bank customers?
~Jose Martinez : Call them early in the day or late. Don't forget any personal or account information you might need for Credit One Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jose Martinez taken from his Credit One Bank customer service problem that occurred on November 10th, 2017.