Cricket Communications: After being in the hospital for surgery I was l...
A Cricket Communications customer review by GetHuman user ~Anonymous and mad from November 9th, 2017
Background on ~Anonymous and mad's case
GetHuman: ~Anonymous and mad - can you tell our other Cricket Communications customers when your case took place?
~Anonymous and mad: Yup. It was evening, on November 2nd.
GetHuman: Did you reach out to Cricket Communications, and if so, how?
GetHuman: And which of these common Cricket Communications customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous and mad a list of common Cricket Communications problems)
~Anonymous and mad: "Setup service" was why I was trying to call.
~Anonymous and mad's review of Cricket Communications customer service
GetHuman: So how would you sum up your experience for GetHuman's Cricket Communications customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous and mad: After being in the hospital for surgery I was late one day paying bill. I paid ASAP. However Cricket blocked me from calling them to let them know that they never turned my phone back on. This line was also blocked! This is the worst Company I have ever dealt with in my ** years!!!
GetHuman: Let's quantify your experience contacting Cricket Communications. On a scale of 1 to 5, how easy is it go get help on a Cricket Communications problem?
~Anonymous and mad: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous and mad: I'd give them a one out of five on communication.
GetHuman: And what about Cricket Communications's ability to quickly and effectively address your problem?
~Anonymous and mad: For that I would say two out of five.
GetHuman: And finally- any advice for other Cricket Communications customers?
~Anonymous and mad: Call them early in the day or late. Don't forget any personal or account information you might need for Cricket Communications to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous and mad taken from his Cricket Communications customer service problem that occurred on November 2nd, 2017.