Cricket Communications: No ansser since last friday **st of oct. '**' u...

A Cricket Communications customer review by GetHuman user ~Brad from November 7th, 2017

Background on ~Brad's case

GetHuman: ~Brad - can you tell our other Cricket Communications customers when your case took place?
~Brad: Yes. It was middle of the night, on October 31st.
GetHuman: Did you reach out to Cricket Communications, and if so, how?
~Brad: I used the 800-274-2538 number I found for on the GetHuman Cricket Communications customer phone number page I was on: Cricket Communications Customer Service Phone Number
GetHuman: And which of these common Cricket Communications customer issues best describes the reason you wanted to talk to them?
(Shows ~Brad a list of common Cricket Communications problems)
~Brad: "Overcharge/Strange charge" was why I was trying to call.

~Brad's review of Cricket Communications customer service

GetHuman: So how would you sum up your experience for GetHuman's Cricket Communications customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Brad: No ansser since last friday **st of oct. '**' unti **th. Also no agents are available message at customer service number or ***.
GetHuman: Let's quantify your experience contacting Cricket Communications. On a scale of 1 to 5, how easy is it go get help on a Cricket Communications problem?
~Brad: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Brad: I'd give them a one out of five on communication.
GetHuman: And what about Cricket Communications's ability to quickly and effectively address your problem?
~Brad: For that I would say one out of five.
GetHuman: And finally- any advice for other Cricket Communications customers?
~Brad: Call them early in the day or late. Don't forget any personal or account information you might need for Cricket Communications to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Brad taken from his Cricket Communications customer service problem that occurred on October 31st, 2017.

Cricket Communications

1.33 of 5 stars | 39 reviews
Cricket Communications ReviewsCricket Communications's Phone NumberAll Cricket Communications contact info

~Brad's Cricket Communications Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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