Cricket Communications: They block there customers.all they care about...

A Cricket Communications customer review by GetHuman user ~Its on like donkey kong from November 14th, 2017

Background on ~Its on like donkey kong's case

GetHuman: ~Its on like donkey kong - can you tell our other Cricket Communications customers when your case took place?
~Its on like donkey kong: Yeah. It was middle of the night, on November 13th.
GetHuman: Did you reach out to Cricket Communications, and if so, how?
~Its on like donkey kong: I used the 800-274-2538 number I found for on the GetHuman Cricket Communications customer phone number page I was on: Cricket Communications Customer Service Phone Number
GetHuman: And which of these common Cricket Communications customer issues best describes the reason you wanted to talk to them?
(Shows ~Its on like donkey kong a list of common Cricket Communications problems)
~Its on like donkey kong: "Setup service" was why I was trying to call.

~Its on like donkey kong's review of Cricket Communications customer service

GetHuman: So how would you sum up your experience for GetHuman's Cricket Communications customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Its on like donkey kong: They block there customers.all they care about is there money.can never get a hold of cricket period.they block out all my friends there friends.there friends.list keeps going.its like they fraud everyon its a,serisous problem.they lie to there customers.call * timrs.wham youre block for a entire month until u make another payment.i paid on account I.have my proof.then they turn off phones after u make a phone payment.cricket customers servoce lies and gets way with it.then they purpousely block youre phone is riduclous.iam mad as ****.i want ** months free service for all ths unneccessarry b.s.
GetHuman: Let's quantify your experience contacting Cricket Communications. On a scale of 1 to 5, how easy is it go get help on a Cricket Communications problem?
~Its on like donkey kong: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Its on like donkey kong: I'd give them a one out of five on communication.
GetHuman: And what about Cricket Communications's ability to quickly and effectively address your problem?
~Its on like donkey kong: For that I would say one out of five.
GetHuman: And finally- any advice for other Cricket Communications customers?
~Its on like donkey kong: Call them early in the day or late. Don't forget any personal or account information you might need for Cricket Communications to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Its on like donkey kong taken from his Cricket Communications customer service problem that occurred on November 13th, 2017.

Cricket Communications

1.33 of 5 stars | 39 reviews

~Its on like donkey kong's Cricket Communications Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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