Cricket Communications: i just got there broadband service, and i have...
A Cricket Communications customer review by GetHuman user ~kuate lowko619 from November 2nd, 2017
Background on ~kuate lowko619's case
GetHuman: ~kuate lowko619 - can you tell our other Cricket Communications customers when your case took place?
~kuate lowko619: Yup. It was morning, on October 25th.
GetHuman: Did you reach out to Cricket Communications, and if so, how?
GetHuman: And which of these common Cricket Communications customer issues best describes the reason you wanted to talk to them?
(Shows ~kuate lowko619 a list of common Cricket Communications problems)
~kuate lowko619: "Update account information" was why I was trying to call.
~kuate lowko619's review of Cricket Communications customer service
GetHuman: So how would you sum up your experience for GetHuman's Cricket Communications customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~kuate lowko619: i just got there broadband service, and i have to admit its pretty decent. i have it hooked up to my lap top, and have an ethernet cable goin from the laptop to my xbox***! it works! ill lag once in a while but **% ill be up to speed and fraggin fools on black ops! i dont recomend it for streamin videos, i recomend it if you have no credit and really wanna play on line! i love it... so far
GetHuman: Let's quantify your experience contacting Cricket Communications. On a scale of 1 to 5, how easy is it go get help on a Cricket Communications problem?
~kuate lowko619: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~kuate lowko619: I'd give them a one out of five on communication.
GetHuman: And what about Cricket Communications's ability to quickly and effectively address your problem?
~kuate lowko619: For that I would say two out of five.
GetHuman: And finally- any advice for other Cricket Communications customers?
~kuate lowko619: Call them early in the day or late. Don't forget any personal or account information you might need for Cricket Communications to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~kuate lowko619 taken from his Cricket Communications customer service problem that occurred on October 25th, 2017.