Cricket Wireless: FINALLY I reached someone thanks to this websit...
A Cricket Wireless customer review by GetHuman user GetHuman-173134 from November 14th, 2017
Background on GetHuman-173134's case
GetHuman: GetHuman-173134 - can you tell our other Cricket Wireless customers when your case took place?
GetHuman-173134: Yes. It was evening, on November 11th.
GetHuman: Did you reach out to Cricket Wireless, and if so, how?
GetHuman: And which of these common Cricket Wireless customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-173134 a list of common Cricket Wireless problems)
GetHuman-173134: "Change Plan" was why I was trying to call.
GetHuman-173134's review of Cricket Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's Cricket Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-173134: FINALLY I reached someone thanks to this website after MONTHS of trying to find a live person. On their website and at the stores I was only able to find one *** number and from there no matter what option you choose it was a recording. I spent hours of phone time figuring this out without any help from any store member. The customer support gentleman answered my questions and concerns and overall I am finally satisfied! Thank you GetHuman, and all those that contribute! For my sanity and many others!
GetHuman: Let's quantify your experience contacting Cricket Wireless. On a scale of 1 to 5, how easy is it go get help on a Cricket Wireless problem?
GetHuman-173134: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-173134: I'd give them a one out of five on communication.
GetHuman: And what about Cricket Wireless's ability to quickly and effectively address your problem?
GetHuman-173134: For that I would say one out of five.
GetHuman: And finally- any advice for other Cricket Wireless customers?
GetHuman-173134: Call them early in the day or late. Don't forget any personal or account information you might need for Cricket Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-173134 taken from his Cricket Wireless customer service problem that occurred on November 11th, 2017.