Cricket Wireless: No American in custermer servic! Paid my bill a...
A Cricket Wireless customer review by GetHuman user ~sick of cricket from November 14th, 2017
Background on ~sick of cricket's case
GetHuman: ~sick of cricket - can you tell our other Cricket Wireless customers when your case took place?
~sick of cricket: Yes. It was middle of the night, on November 6th.
GetHuman: Did you reach out to Cricket Wireless, and if so, how?
GetHuman: And which of these common Cricket Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~sick of cricket a list of common Cricket Wireless problems)
~sick of cricket: "Cancel Service" was why I was trying to call.
~sick of cricket's review of Cricket Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's Cricket Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sick of cricket: No American in custermer servic! Paid my bill and still turned off my phone!! They have been searching my account for ten days now !!
GetHuman: Let's quantify your experience contacting Cricket Wireless. On a scale of 1 to 5, how easy is it go get help on a Cricket Wireless problem?
~sick of cricket: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sick of cricket: I'd give them a four out of five on communication.
GetHuman: And what about Cricket Wireless's ability to quickly and effectively address your problem?
~sick of cricket: For that I would say three out of five.
GetHuman: And finally- any advice for other Cricket Wireless customers?
~sick of cricket: Call them early in the day or late. Don't forget any personal or account information you might need for Cricket Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sick of cricket taken from his Cricket Wireless customer service problem that occurred on November 6th, 2017.