Cricket Wireless: on a scale of * to ** ,**worst, ***best i will...
A Cricket Wireless customer review by GetHuman user GetHuman-168977 from November 12th, 2017
Background on GetHuman-168977's case
GetHuman: GetHuman-168977 - can you tell our other Cricket Wireless customers when your case took place?
GetHuman-168977: Yeah. It was evening, on November 6th.
GetHuman: Did you reach out to Cricket Wireless, and if so, how?
GetHuman: And which of these common Cricket Wireless customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-168977 a list of common Cricket Wireless problems)
GetHuman-168977: "Cancel service" was why I was trying to call.
GetHuman-168977's review of Cricket Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's Cricket Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-168977: on a scale of * to ** ,**worst, ***best i will have to say cricket is the worst company i have delt with in my life. after over *hrs. they bounced me from computer to computer and made it a point to not allow me to speak to a real human cust.care rep. i will tell everyone to use all other cell. providers before cricket as i am now going elsewhere.if * were an option that would be my rating.cricket loves money, NOT CUSTOMERS!!!! CRICKET *****.
GetHuman: Let's quantify your experience contacting Cricket Wireless. On a scale of 1 to 5, how easy is it go get help on a Cricket Wireless problem?
GetHuman-168977: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-168977: I'd give them a four out of five on communication.
GetHuman: And what about Cricket Wireless's ability to quickly and effectively address your problem?
GetHuman-168977: For that I would say three out of five.
GetHuman: And finally- any advice for other Cricket Wireless customers?
GetHuman-168977: Call them early in the day or late. Don't forget any personal or account information you might need for Cricket Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-168977 taken from his Cricket Wireless customer service problem that occurred on November 6th, 2017.