Cricket Wireless: worse customer service and phone service I have...
A Cricket Wireless customer review by GetHuman user ~ATT IS THE BEST from November 27th, 2017
Background on ~ATT IS THE BEST's case
GetHuman: ~ATT IS THE BEST - can you tell our other Cricket Wireless customers when your case took place?
~ATT IS THE BEST: Yeah. It was morning, on November 19th.
GetHuman: Did you reach out to Cricket Wireless, and if so, how?
GetHuman: And which of these common Cricket Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~ATT IS THE BEST a list of common Cricket Wireless problems)
~ATT IS THE BEST: "Lost phone" was why I was trying to call.
~ATT IS THE BEST's review of Cricket Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's Cricket Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ATT IS THE BEST: worse customer service and phone service I have ever gotten. my paid lines has been suspended wow, never again was only using for my business temporarly
GetHuman: Let's quantify your experience contacting Cricket Wireless. On a scale of 1 to 5, how easy is it go get help on a Cricket Wireless problem?
~ATT IS THE BEST: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ATT IS THE BEST: I'd give them a one out of five on communication.
GetHuman: And what about Cricket Wireless's ability to quickly and effectively address your problem?
~ATT IS THE BEST: For that I would say one out of five.
GetHuman: And finally- any advice for other Cricket Wireless customers?
~ATT IS THE BEST: Call them early in the day or late. Don't forget any personal or account information you might need for Cricket Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ATT IS THE BEST taken from his Cricket Wireless customer service problem that occurred on November 19th, 2017.