Crockpot: I called at about *:** AM and had no waiting ti...
A Crockpot customer review by GetHuman user ~ANONYMOUS from November 25th, 2017
Background on ~ANONYMOUS's case
GetHuman: ~ANONYMOUS - can you tell our other Crockpot customers when your case took place?
~ANONYMOUS: Yes I can. It was evening, on November 15th.
GetHuman: Did you reach out to Crockpot, and if so, how?
GetHuman: And which of these common Crockpot customer issues best describes the reason you wanted to talk to them?
(Shows ~ANONYMOUS a list of common Crockpot problems)
~ANONYMOUS: "Returns" was why I was trying to call.
~ANONYMOUS's review of Crockpot customer service
GetHuman: So how would you sum up your experience for GetHuman's Crockpot customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ANONYMOUS: I called at about *:** AM and had no waiting time, an articulate representative who assisted me. All in all, it was a very pleasant experience.
GetHuman: Let's quantify your experience contacting Crockpot. On a scale of 1 to 5, how easy is it go get help on a Crockpot problem?
~ANONYMOUS: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ANONYMOUS: I'd give them a five out of five on communication.
GetHuman: And what about Crockpot's ability to quickly and effectively address your problem?
~ANONYMOUS: For that I would say five out of five.
GetHuman: And finally- any advice for other Crockpot customers?
~ANONYMOUS: Call them early in the day or late. Don't forget any personal or account information you might need for Crockpot to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ANONYMOUS taken from his Crockpot customer service problem that occurred on November 15th, 2017.