Crockpot: My digital panel is flashing

A Crockpot customer review by GetHuman user GetHuman-eightydu from December 8th, 2017

Background on GetHuman-eightydu's case

GetHuman: GetHuman-eightydu - can you tell our other Crockpot customers when your case took place?
GetHuman-eightydu: Yes I can. It was middle of the night, on November 30th.
GetHuman: Did you reach out to Crockpot, and if so, how?
GetHuman-eightydu: I used the 800-323-9519 number I found for on the GetHuman Crockpot customer phone number page I was on: Crockpot Customer Service Phone Number
GetHuman: And which of these common Crockpot customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-eightydu a list of common Crockpot problems)
GetHuman-eightydu: "Complaint" was why I was trying to call.

GetHuman-eightydu's review of Crockpot customer service

GetHuman: So how would you sum up your experience for GetHuman's Crockpot customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-eightydu: My digital panel is flashing
GetHuman: Can you tell the rest of us a bit more from what happened on 11/30/17?
GetHuman-eightydu: My digital countdown isn't working
GetHuman: Let's quantify your experience contacting Crockpot. On a scale of 1 to 5, how easy is it go get help on a Crockpot problem?
GetHuman-eightydu: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-eightydu: I'd give them a three out of five on communication.
GetHuman: And what about Crockpot's ability to quickly and effectively address your problem?
GetHuman-eightydu: For that I would say four out of five.
GetHuman: And finally- any advice for other Crockpot customers?
GetHuman-eightydu: Call them early in the day or late. Don't forget any personal or account information you might need for Crockpot to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-eightydu taken from his Crockpot customer service problem that occurred on November 30th, 2017.

Crockpot

3.67 of 5 stars | 25 reviews

GetHuman-eightydu's Crockpot Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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