Couldn't find Crystal Light Mojito. Rep located...
A Crystal Light customer review by GetHuman user ~SparkleM from November 22nd, 2017
Background on ~SparkleM's case
GetHuman: ~SparkleM - can you tell our other Crystal Light customers when your case took place?
~SparkleM: Yes. It was evening, on November 17th.
GetHuman: Did you reach out to Crystal Light, and if so, how?
GetHuman: And which of these common Crystal Light customer issues best describes the reason you wanted to talk to them?
(Shows ~SparkleM a list of common Crystal Light problems)
~SparkleM: "Returns" was why I was trying to call.
~SparkleM's review of Crystal Light customer service
GetHuman: So how would you sum up your experience for GetHuman's Crystal Light customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~SparkleM: Couldn't find Crystal Light Mojito. Rep located the two nearby stores who had just ordered product within the last month. Very informative and friendly. I think he said his name was Reynaldo. Wish I could have caught his name to give him his props. All other communication very clear.
GetHuman: Let's quantify your experience contacting Crystal Light. On a scale of 1 to 5, how easy is it go get help on a Crystal Light problem?
~SparkleM: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~SparkleM: I'd give them a three out of five on communication.
GetHuman: And what about Crystal Light's ability to quickly and effectively address your problem?
~SparkleM: For that I would say two out of five.
GetHuman: And finally- any advice for other Crystal Light customers?
~SparkleM: Call them early in the day or late. Don't forget any personal or account information you might need for Crystal Light to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~SparkleM taken from his Crystal Light customer service problem that occurred on November 17th, 2017.
Crystal Light
2.00 of 5 stars | 10 reviews
~SparkleM's Crystal Light Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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