Crystal Light: complaint about taste
A Crystal Light customer review by GetHuman user GetHuman-mommyap from December 8th, 2017
Background on GetHuman-mommyap's case
GetHuman: GetHuman-mommyap - can you tell our other Crystal Light customers when your case took place?
GetHuman-mommyap: Yes. It was late at night, on December 3rd.
GetHuman: Did you reach out to Crystal Light, and if so, how?
GetHuman: And which of these common Crystal Light customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-mommyap a list of common Crystal Light problems)
GetHuman-mommyap: "Returns" was why I was trying to call.
GetHuman-mommyap's review of Crystal Light customer service
GetHuman: So how would you sum up your experience for GetHuman's Crystal Light customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-mommyap: complaint about taste
GetHuman: Can you tell the rest of us a bit more from what happened on 12/03/17?
GetHuman-mommyap: The iced tea with lemon had a horrible grape taste
GetHuman: Let's quantify your experience contacting Crystal Light. On a scale of 1 to 5, how easy is it go get help on a Crystal Light problem?
GetHuman-mommyap: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-mommyap: I'd give them a four out of five on communication.
GetHuman: And what about Crystal Light's ability to quickly and effectively address your problem?
GetHuman-mommyap: For that I would say one out of five.
GetHuman: And finally- any advice for other Crystal Light customers?
GetHuman-mommyap: Call them early in the day or late. Don't forget any personal or account information you might need for Crystal Light to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-mommyap taken from his Crystal Light customer service problem that occurred on December 3rd, 2017.