Crystal Light: I could'd do this in English, Spanish kept popp...
A Crystal Light customer review by GetHuman user ~catt napp from November 10th, 2017
Background on ~catt napp's case
GetHuman: ~catt napp - can you tell our other Crystal Light customers when your case took place?
~catt napp: Yeah. It was evening, on November 5th.
GetHuman: Did you reach out to Crystal Light, and if so, how?
GetHuman: And which of these common Crystal Light customer issues best describes the reason you wanted to talk to them?
(Shows ~catt napp a list of common Crystal Light problems)
~catt napp: "Complaint" was why I was trying to call.
~catt napp's review of Crystal Light customer service
GetHuman: So how would you sum up your experience for GetHuman's Crystal Light customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~catt napp: I could'd do this in English, Spanish kept popping up blocking the english mode. I did't get a human, got an automated answering service that told me the office was closed. i'm calling about false labling in your sugar free candies. it's not and it's mileading to diabetics. glucose is sugar, just not sucrose. should be sucrose free.
GetHuman: Let's quantify your experience contacting Crystal Light. On a scale of 1 to 5, how easy is it go get help on a Crystal Light problem?
~catt napp: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~catt napp: I'd give them a one out of five on communication.
GetHuman: And what about Crystal Light's ability to quickly and effectively address your problem?
~catt napp: For that I would say one out of five.
GetHuman: And finally- any advice for other Crystal Light customers?
~catt napp: Call them early in the day or late. Don't forget any personal or account information you might need for Crystal Light to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~catt napp taken from his Crystal Light customer service problem that occurred on November 5th, 2017.