CuraScript: OMG!!! does my insurance company KNOW how crazy...
A CuraScript customer review by GetHuman user ~Tired of pain from November 18th, 2017
Background on ~Tired of pain's case
GetHuman: ~Tired of pain - can you tell our other CuraScript customers when your case took place?
~Tired of pain: Yeah. It was late at night, on November 12th.
GetHuman: Did you reach out to CuraScript, and if so, how?
GetHuman: And which of these common CuraScript customer issues best describes the reason you wanted to talk to them?
(Shows ~Tired of pain a list of common CuraScript problems)
~Tired of pain: "Product information" was why I was trying to call.
~Tired of pain's review of CuraScript customer service
GetHuman: So how would you sum up your experience for GetHuman's CuraScript customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Tired of pain: OMG!!! does my insurance company KNOW how crazy it is to deal with this company?? Must be getting it cheap cause you could die waiting not only for meds but reliable staff manning the phones!! I called * times had to give info over and over cause I wasn't in the system!!!! UGH hate this company
GetHuman: Let's quantify your experience contacting CuraScript. On a scale of 1 to 5, how easy is it go get help on a CuraScript problem?
~Tired of pain: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Tired of pain: I'd give them a one out of five on communication.
GetHuman: And what about CuraScript's ability to quickly and effectively address your problem?
~Tired of pain: For that I would say four out of five.
GetHuman: And finally- any advice for other CuraScript customers?
~Tired of pain: Call them early in the day or late. Don't forget any personal or account information you might need for CuraScript to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Tired of pain taken from his CuraScript customer service problem that occurred on November 12th, 2017.