CuraScript: Ordered my meds in Dec ****. No meds arrived Ca...
A CuraScript customer review by GetHuman user GetHuman-258359 from November 15th, 2017
Background on GetHuman-258359's case
GetHuman: GetHuman-258359 - can you tell our other CuraScript customers when your case took place?
GetHuman-258359: Yes. It was morning, on November 12th.
GetHuman: Did you reach out to CuraScript, and if so, how?
GetHuman: And which of these common CuraScript customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-258359 a list of common CuraScript problems)
GetHuman-258359: "Returns" was why I was trying to call.
GetHuman-258359's review of CuraScript customer service
GetHuman: So how would you sum up your experience for GetHuman's CuraScript customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-258359: Ordered my meds in Dec ****. No meds arrived Called them and asked where my meds were. They sent them to a CVS pharmacy in Danbury CT. I live in MO. * months later, after numerous attempts, the meds finally arrived. * months without my HIV meds. Not a good thing. Curascript is a joke.
GetHuman: Let's quantify your experience contacting CuraScript. On a scale of 1 to 5, how easy is it go get help on a CuraScript problem?
GetHuman-258359: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-258359: I'd give them a two out of five on communication.
GetHuman: And what about CuraScript's ability to quickly and effectively address your problem?
GetHuman-258359: For that I would say one out of five.
GetHuman: And finally- any advice for other CuraScript customers?
GetHuman-258359: Call them early in the day or late. Don't forget any personal or account information you might need for CuraScript to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-258359 taken from his CuraScript customer service problem that occurred on November 12th, 2017.