CuraScript: Waited until the night before shipment to have...

A CuraScript customer review by GetHuman user GetHuman-302298 from November 19th, 2017

Background on GetHuman-302298's case

GetHuman: GetHuman-302298 - can you tell our other CuraScript customers when your case took place?
GetHuman-302298: Yup. It was late at night, on November 17th.
GetHuman: Did you reach out to CuraScript, and if so, how?
GetHuman-302298: I used the 877-599-7748 number I found for on the GetHuman CuraScript customer phone number page I was on: CuraScript Customer Service Phone Number
GetHuman: And which of these common CuraScript customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-302298 a list of common CuraScript problems)
GetHuman-302298: "Complaint" was why I was trying to call.

GetHuman-302298's review of CuraScript customer service

GetHuman: So how would you sum up your experience for GetHuman's CuraScript customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-302298: Waited until the night before shipment to have a computer call me to tell me to call them because they weren't shipping out meds. Placed order week before. Where were they then? A live person couldn't even call.
GetHuman: Let's quantify your experience contacting CuraScript. On a scale of 1 to 5, how easy is it go get help on a CuraScript problem?
GetHuman-302298: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-302298: I'd give them a three out of five on communication.
GetHuman: And what about CuraScript's ability to quickly and effectively address your problem?
GetHuman-302298: For that I would say four out of five.
GetHuman: And finally- any advice for other CuraScript customers?
GetHuman-302298: Call them early in the day or late. Don't forget any personal or account information you might need for CuraScript to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-302298 taken from his CuraScript customer service problem that occurred on November 17th, 2017.

CuraScript

1.00 of 5 stars | 9 reviews

GetHuman-302298's CuraScript Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

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