D-Link Systems: I was able to speak to a representative quicker...
A D-Link Systems customer review by GetHuman user GetHuman-335593 from November 20th, 2017
Background on GetHuman-335593's case
GetHuman: GetHuman-335593 - can you tell our other D-Link Systems customers when your case took place?
GetHuman-335593: Yup. It was middle of the night, on November 16th.
GetHuman: Did you reach out to D-Link Systems, and if so, how?
GetHuman: And which of these common D-Link Systems customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-335593 a list of common D-Link Systems problems)
GetHuman-335593: "Technical support" was why I was trying to call.
GetHuman-335593's review of D-Link Systems customer service
GetHuman: So how would you sum up your experience for GetHuman's D-Link Systems customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-335593: I was able to speak to a representative quicker than I imagined, although there were a few too many number prompts for my taste. The sound was a little choppy at times, but that was likely due to my microphone. The rep was able to help me troubleshoot my issue effectively enough that I wouldn't be hesitant about calling in on another matter.
GetHuman: Let's quantify your experience contacting D-Link Systems. On a scale of 1 to 5, how easy is it go get help on a D-Link Systems problem?
GetHuman-335593: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-335593: I'd give them a five out of five on communication.
GetHuman: And what about D-Link Systems's ability to quickly and effectively address your problem?
GetHuman-335593: For that I would say five out of five.
GetHuman: And finally- any advice for other D-Link Systems customers?
GetHuman-335593: Call them early in the day or late. Don't forget any personal or account information you might need for D-Link Systems to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-335593 taken from his D-Link Systems customer service problem that occurred on November 16th, 2017.