D.R. Horton: Complaint
A D.R. Horton customer review by GetHuman user GetHuman-lmj from December 4th, 2017
Background on GetHuman-lmj's case
GetHuman: GetHuman-lmj - can you tell our other D.R. Horton customers when your case took place?
GetHuman-lmj: Yeah. It was morning, on November 30th.
GetHuman: Did you reach out to D.R. Horton, and if so, how?
GetHuman: And which of these common D.R. Horton customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-lmj a list of common D.R. Horton problems)
GetHuman-lmj: "Repairs" was why I was trying to call.
GetHuman-lmj's review of D.R. Horton customer service
GetHuman: So how would you sum up your experience for GetHuman's D.R. Horton customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-lmj: Complaint
GetHuman: Can you tell the rest of us a bit more from what happened on 11/30/17?
GetHuman-lmj: DR Horton sales person made statements and promises that have turned out to be deceptions and lies.
GetHuman: Let's quantify your experience contacting D.R. Horton. On a scale of 1 to 5, how easy is it go get help on a D.R. Horton problem?
GetHuman-lmj: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-lmj: I'd give them a five out of five on communication.
GetHuman: And what about D.R. Horton's ability to quickly and effectively address your problem?
GetHuman-lmj: For that I would say five out of five.
GetHuman: And finally- any advice for other D.R. Horton customers?
GetHuman-lmj: Call them early in the day or late. Don't forget any personal or account information you might need for D.R. Horton to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-lmj taken from his D.R. Horton customer service problem that occurred on November 30th, 2017.