D.R. Horton: They picked up immediately however this number...

A D.R. Horton customer review by GetHuman user GetHuman-322519 from November 11th, 2017

Background on GetHuman-322519's case

GetHuman: GetHuman-322519 - can you tell our other D.R. Horton customers when your case took place?
GetHuman-322519: Yes. It was afternoon, on November 4th.
GetHuman: Did you reach out to D.R. Horton, and if so, how?
GetHuman-322519: I used the 817-390-8200 number I found for on the GetHuman D.R. Horton customer phone number page I was on: D.R. Horton Customer Service Phone Number
GetHuman: And which of these common D.R. Horton customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-322519 a list of common D.R. Horton problems)
GetHuman-322519: "Where to buy" was why I was trying to call.

GetHuman-322519's review of D.R. Horton customer service

GetHuman: So how would you sum up your experience for GetHuman's D.R. Horton customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-322519: They picked up immediately however this number wasnt for my region. I had to get another number from them and then call that number.
GetHuman: Let's quantify your experience contacting D.R. Horton. On a scale of 1 to 5, how easy is it go get help on a D.R. Horton problem?
GetHuman-322519: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-322519: I'd give them a five out of five on communication.
GetHuman: And what about D.R. Horton's ability to quickly and effectively address your problem?
GetHuman-322519: For that I would say five out of five.
GetHuman: And finally- any advice for other D.R. Horton customers?
GetHuman-322519: Call them early in the day or late. Don't forget any personal or account information you might need for D.R. Horton to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-322519 taken from his D.R. Horton customer service problem that occurred on November 4th, 2017.

D.R. Horton

3.50 of 5 stars | 17 reviews

GetHuman-322519's D.R. Horton Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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