DISH Latino: They ask for your credit card just to sing u in...
A DISH Latino customer review by GetHuman user ~be carefull from November 23rd, 2017
Background on ~be carefull's case
GetHuman: ~be carefull - can you tell our other DISH Latino customers when your case took place?
~be carefull: Sure. It was afternoon, on November 18th.
GetHuman: Did you reach out to DISH Latino, and if so, how?
GetHuman: And which of these common DISH Latino customer issues best describes the reason you wanted to talk to them?
(Shows ~be carefull a list of common DISH Latino problems)
~be carefull: "None of those really matches why I wanted to call DISH Latino that day." was why I was trying to call.
~be carefull's review of DISH Latino customer service
GetHuman: So how would you sum up your experience for GetHuman's DISH Latino customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~be carefull: They ask for your credit card just to sing u in with dish but then my mom never received a bill for * months we try to contact them to ask for the amount that was due and to ask for the bill and by surprise they take out of my moms bank account without permition $***...the answer they gave us was that we din't kept our * year contract.....but how we supposed to pay if we never received the bill....that so wrong and the company don't want to refund the money......bad bad company don't trust you personal credit card.....go to Walt mart and buy one so that anyone get what u have......never give your credit number to anyone...if they want a client they don't need to ask u for personal information..... They need to respect and don't make fraud with their clients. Dish is not a good company do not reccomended to anyone.
GetHuman: Let's quantify your experience contacting DISH Latino. On a scale of 1 to 5, how easy is it go get help on a DISH Latino problem?
~be carefull: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~be carefull: I'd give them a two out of five on communication.
GetHuman: And what about DISH Latino's ability to quickly and effectively address your problem?
~be carefull: For that I would say one out of five.
GetHuman: And finally- any advice for other DISH Latino customers?
~be carefull: Call them early in the day or late. Don't forget any personal or account information you might need for DISH Latino to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~be carefull taken from his DISH Latino customer service problem that occurred on November 18th, 2017.