DISH: Can't read TV Guide. The font is so small. Am...
A DISH customer review by GetHuman user GetHuman-nadinem2 from December 1st, 2017
Background on GetHuman-nadinem2's case
GetHuman: GetHuman-nadinem2 - can you tell our other DISH customers when your case took place?
GetHuman-nadinem2: Yeah. It was morning, on November 23rd.
GetHuman: Did you reach out to DISH, and if so, how?
GetHuman: And which of these common DISH customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-nadinem2 a list of common DISH problems)
GetHuman-nadinem2: "Transfer Service" was why I was trying to call.
GetHuman-nadinem2's review of DISH customer service
GetHuman: So how would you sum up your experience for GetHuman's DISH customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-nadinem2: Can't read TV Guide. The font is so small. Americans with disabilities have a heck of a time geeing the guide
GetHuman: Can you tell the rest of us a bit more from what happened on 11/23/17?
GetHuman-nadinem2: I want to see the print on the channels when there is some and I want to see the guide that I am paying a good sum of money for. What is available for sight impaired individuals.
GetHuman: Let's quantify your experience contacting DISH. On a scale of 1 to 5, how easy is it go get help on a DISH problem?
GetHuman-nadinem2: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-nadinem2: I'd give them a two out of five on communication.
GetHuman: And what about DISH's ability to quickly and effectively address your problem?
GetHuman-nadinem2: For that I would say three out of five.
GetHuman: And finally- any advice for other DISH customers?
GetHuman-nadinem2: Call them early in the day or late. Don't forget any personal or account information you might need for DISH to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-nadinem2 taken from his DISH customer service problem that occurred on November 23rd, 2017.