DISH: First...THIS communications address is too comp...
A DISH customer review by GetHuman user ~Not Readable from November 21st, 2017
Background on ~Not Readable's case
GetHuman: ~Not Readable - can you tell our other DISH customers when your case took place?
~Not Readable: Yup. It was morning, on November 14th.
GetHuman: Did you reach out to DISH, and if so, how?
GetHuman: And which of these common DISH customer issues best describes the reason you wanted to talk to them?
(Shows ~Not Readable a list of common DISH problems)
~Not Readable: "Lower My Bill" was why I was trying to call.
~Not Readable's review of DISH customer service
GetHuman: So how would you sum up your experience for GetHuman's DISH customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Not Readable: First...THIS communications address is too complicated. Second....the reason for using it is to compliment your Operator OOE (Duane) for his professional and caring help provided during a **-minute conversation this morning (*******.) Duane was most patient and understanding, and I appreciate it.
GetHuman: Let's quantify your experience contacting DISH. On a scale of 1 to 5, how easy is it go get help on a DISH problem?
~Not Readable: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Not Readable: I'd give them a two out of five on communication.
GetHuman: And what about DISH's ability to quickly and effectively address your problem?
~Not Readable: For that I would say three out of five.
GetHuman: And finally- any advice for other DISH customers?
~Not Readable: Call them early in the day or late. Don't forget any personal or account information you might need for DISH to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Not Readable taken from his DISH customer service problem that occurred on November 14th, 2017.