DISH: I was told that we would recieve a notice sayin...
A DISH customer review by GetHuman user ~fpur from November 27th, 2017
Background on ~fpur's case
GetHuman: ~fpur - can you tell our other DISH customers when your case took place?
~fpur: Sure. It was evening, on November 19th.
GetHuman: Did you reach out to DISH, and if so, how?
GetHuman: And which of these common DISH customer issues best describes the reason you wanted to talk to them?
(Shows ~fpur a list of common DISH problems)
~fpur: "Payment Arrangement" was why I was trying to call.
~fpur's review of DISH customer service
GetHuman: So how would you sum up your experience for GetHuman's DISH customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~fpur: I was told that we would recieve a notice saying when our two year contract was up. here i am today calling and come to find out it expired last month and they refuse to give me my whole refund for a month i did not want. They lie and cheat there customers left and right and treat them like pure ****! they are a digrace and i would never recommend them to anyone**Josh Sutton is an ignorant ******* that thinks he is above his customers*and whoever OPT ID* *qx is is even worse. Tried to tell me I lied including JOSH SUTTON about being told they send a notification about cancellation. money hungry ******** with horrible service is all they are!
GetHuman: Let's quantify your experience contacting DISH. On a scale of 1 to 5, how easy is it go get help on a DISH problem?
~fpur: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~fpur: I'd give them a five out of five on communication.
GetHuman: And what about DISH's ability to quickly and effectively address your problem?
~fpur: For that I would say two out of five.
GetHuman: And finally- any advice for other DISH customers?
~fpur: Call them early in the day or late. Don't forget any personal or account information you might need for DISH to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~fpur taken from his DISH customer service problem that occurred on November 19th, 2017.