THE SERVICE WITH DISH NETWORK IS JUST HORRIBLE...
A DISH customer review by GetHuman user ~CONNIE MYLOR from November 18th, 2017
Background on ~CONNIE MYLOR's case
GetHuman: ~CONNIE MYLOR - can you tell our other DISH customers when your case took place?
~CONNIE MYLOR: Yup. It was afternoon, on November 15th.
GetHuman: Did you reach out to DISH, and if so, how?
GetHuman: And which of these common DISH customer issues best describes the reason you wanted to talk to them?
(Shows ~CONNIE MYLOR a list of common DISH problems)
~CONNIE MYLOR: "Overcharge on Account" was why I was trying to call.
~CONNIE MYLOR's review of DISH customer service
GetHuman: So how would you sum up your experience for GetHuman's DISH customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~CONNIE MYLOR: THE SERVICE WITH DISH NETWORK IS JUST HORRIBLE. i SPENT TWELVE HOURS TRYING TO GET HOLD OF HELP TO RETURN MY TELEVISION. i DO NOT HAVE ANY INTENSIONS OF PAYING FOR THSI TYPE OF SERVICE.
GetHuman: Let's quantify your experience contacting DISH. On a scale of 1 to 5, how easy is it go get help on a DISH problem?
~CONNIE MYLOR: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~CONNIE MYLOR: I'd give them a four out of five on communication.
GetHuman: And what about DISH's ability to quickly and effectively address your problem?
~CONNIE MYLOR: For that I would say three out of five.
GetHuman: And finally- any advice for other DISH customers?
~CONNIE MYLOR: Call them early in the day or late. Don't forget any personal or account information you might need for DISH to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~CONNIE MYLOR taken from his DISH customer service problem that occurred on November 15th, 2017.