DISH: dad passed away.we were paying his bill. big mi...
A DISH customer review by GetHuman user ~ohio customer from November 20th, 2017
Background on ~ohio customer's case
GetHuman: ~ohio customer - can you tell our other DISH customers when your case took place?
~ohio customer: Yes. It was late at night, on November 17th.
GetHuman: Did you reach out to DISH, and if so, how?
GetHuman: And which of these common DISH customer issues best describes the reason you wanted to talk to them?
(Shows ~ohio customer a list of common DISH problems)
~ohio customer: "Payment Arrangement" was why I was trying to call.
~ohio customer's review of DISH customer service
GetHuman: So how would you sum up your experience for GetHuman's DISH customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ohio customer: dad passed away.we were paying his bill. big mistake.charging $*** for his death.i guess no good deed goes unpunished.
GetHuman: Let's quantify your experience contacting DISH. On a scale of 1 to 5, how easy is it go get help on a DISH problem?
~ohio customer: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ohio customer: I'd give them a one out of five on communication.
GetHuman: And what about DISH's ability to quickly and effectively address your problem?
~ohio customer: For that I would say five out of five.
GetHuman: And finally- any advice for other DISH customers?
~ohio customer: Call them early in the day or late. Don't forget any personal or account information you might need for DISH to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ohio customer taken from his DISH customer service problem that occurred on November 17th, 2017.